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VITAL LEARNING: Essential Skills of Leadership

September 14–February 23, 2017

The Greene County Partnership and University of Tennessee Center for Industrial Services will host a 12-week leadership training series for local manufacturers beginning September 14. The half-day sessions will be held 12-4 p.m.  The cost is $200 per session and all classes will be held in the Partnership Board Room. Please eat lunch before arriving as only light snacks will be served during the afternoon.

Please register using the links below. For help with reistration, contact Felicia Roberts at felicia.roberts@tennessee.edu or call 615-253-6371. For information on class content, contact Kenny Smith at 423-335-7417 or email kenny.smith@tennessee.edu.

COURSES SESSION DATE/TIME REGISTRATION LINK REGISTRATION DEADLINE
Essential Skills of Leadership
Manage a team while enhancing team members’ self-esteem, effectively solve problems by focusing on team members’ behavior and encourage team member participation.
Sept. 14
12-4 p.m.
http://bit.ly/LS-HP-LSM1 Sept. 7
Essential Skills of Communicating
Communicate clearly and concisely, understand and manage nonverbal communication and effectively communicate through listening.
Sept. 21
12-4 p.m.
http://bit.ly/CIS-HP-LSM2 Sept. 12
Coaching Job Skills
Identify team member difficulties that hinder team success, build improvement plans by observing team member performance and effectively coach job skills.
Sept. 28
12-4 p.m.
http://bit.ly/CIS-HP-LSM3 Sept. 19
Improving Work Habits
Distinguish between performance and work habits, recognize poor work habits and effectively coach to improve work habits.
Oct. 12
12-4 p.m.
http://tiny.cc/qd3hfy Oct. 7 
Effective Discipline
Encourage self-discipline, deliver disciplinary actions to team members and use discipline as a positive growth experience.
Oct. 26
12-4 p.m.
http://tiny.cc/qd3hfy Oct. 21
Providing Performance Feedback
Develop a collaborative feedback process, get team members’ buy-in, and implement a systematic approach to performance improvement.
Nov. 9
12-4 p.m.
http://tiny.cc/qd3hfy Nov. 4
Resolving Conflict
Recognize conflicts before they become problems, identify the source of team member conflicts and use effective communication to resolve conflict.
Nov. 30
12-4 p.m.
http://tiny.cc/qd3hfy Nov. 25
Managing Complaints
Empathetically listen to team members’ complaints, find the root cause of an issue, and effectively resolve workplace problems.
Dec. 14
12-4 p.m.
http://tiny.cc/qd3hfy Dec. 9
Supporting Change
Understand and facilitate the three phases of change, develop strategies for effectively communicating and supporting change and build team member buy-in to change.
Jan. 11
12-4 p.m.
http://tiny.cc/qd3hfy Jan. 6
Developing Goals & Standards
Define goals, objectives and performance standards, identify and set performance standards and involve team members in creating individual performance standards.
Jan. 25
12-4 p.m.
http://tiny.cc/qd3hfy Jan. 20
Communicating Up
Plan for effective communication with supervisors, build consensus around goals, objectives and action plans, and recap communications for clarity and consistency.
Feb. 8
12-4 p.m.
http://tiny.cc/qd3hfy Feb. 3
Delegating
Delegate for optimal time management, job satisfaction and productivity and develop processes that ensure the involvement and success of team members.
Feb. 22
12-4 p.m.
http://tiny.cc/qd3hfy Feb. 17

 

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